Citrix Receiver 12.7
Applicable Products
. QAI127346 – iTunes 12.7.3.46 x64 – Updated detection logic. QAI127346 – iTunes 12.7.3.46 – Updated detection logic This entry was posted in Patch and Bulletin Information and tagged Citrix Receiver, IrfanView, Notepad, Oracle VirtualBox, SQL Server Management Studio, VLC Media Player on February 28, 2018 by shavlikdatateam. The Cisco JVDI Client installation program checks to ensure that either the Citrix Receiver or the VMware Horizon Client is already installed on the reused PC. In one of the following registry locations, the InstallFolder string-type registry key must be present.
Citrix Receiver 12.7 For Windows
- Receiver
Symptoms or Error
New users after installing Citrix Receiver 12.7 or above for Mac on macOS High Sierra when launching an application or desktop might get the following error:
Solution
With macOS 10.13 High Sierra, Apple has introduced a new feature, where user approval is required to load any newly-installed third-party kernel extensions (KEXTs). Citrix Receiver 12.7 for Mac requires Citrix kernel extension to be loaded for Generic USB Redirection to function properly.
If users see the “System Extension Blocked” prompt when launching a Citrix Receiver desktop or application, they can go directly to System Preferences > Security & Privacy and Click Allow against Citrix Systems Inc as shown below to allow loading of the Citrix kernel extension:
Users can also go to the Devices tab in Citrix Receiver Preferences and follow the steps as shown below in the screenshot:
In addition, users can also open preferences from the Devices tab on the Desktop toolbar or the USB Devices menu in the main Citrix Viewer menu as shown below: