Kindle App Problems
Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
The First Generation Kindle is the only Kindle to allow the reader to expand the memory of the device. If the device stops reading the card, you may lose some of your e-books. This malfunction may be caused by a technical glitch, a fried memory card, or broken hardware in your device. If you are facing problem with any app on your Kindle Fire tablet, like it showing problem while loading or suddenly crashing then read the possible solution below for this problem. The above did not help in my case. I have a Nook tablet 7. My wife has the same device and the kindle app works fine, but on mine, it is either disappearing or keeps reporting a problem. Have tried the above several times and a couple other answers i found thru google. It dawned on me that it could be the extra gb card i added to the nook. Sure enough, i removed it, reinstalled kindle and it.
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
Get more help
Kindle App For Mac
- If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad.
- If you found the app on the App Store, contact the app developer. If the app is made by Apple or came with your iPhone or iPad, contact Apple Support for your iPhone or for your iPad.
- If you bought the app recently and you no longer want it, you can also request a refund.